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Maintenance and Troubleshooting
Maintenance
The battery pack does not require maintenance, but it should be kept dry at all times. Avoid installation in locations with high heat and/or humidity. The battery
pack should be kept fully charged by being connected to an active UPS system, not left in a depleted condition. Batteries left in a discharged state for an extended
period will suffer a permanent loss of capacity.
The internal batteries in the battery pack will eventually wear out and be unable to provide adequate backup runtime. The internal batteries should only be replaced
by factory authorized service personnel. Tripp Lite offers a convenient exchange program that allows North American customers to exchange worn-out battery
packs for fully functional replacements at a price comparable to the cost of internal battery replacement. For more information, call Tripp Lite at (773) 869-1234.
Troubleshooting
There is a fuse array inside the battery pack. If a heavy overload or short circuit is encountered, a fuse will open (blow). A battery pack with a blown fuse will not
deliver output voltage at any load (it will not function). Fuse replacement must be performed by qualified electricians or service personnel. Fuses must be replaced
with fuses of the same number and type. Contact Tripp Lite Customer Support for additional information.
Storage and Service
Storage
Disconnect the battery pack before storage. If the battery pack will be stored for an extended period, recharge it fully every three months by connecting it to a
compatible UPS system for at least 12 hours. (The UPS system must be connected to live AC power in order to recharge the battery pack.)
Service
Before returning the battery pack for service, follow these steps:
1. Review the instructions in this manual to ensure that the service problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the battery pack to the dealer. Instead, call Tripp Lite at (773) 869-1233. A service technician will ask for the
battery pack's model number, serial number and purchase date and will attempt to correct the problem over the phone.
3. If the problem requires service, the technician will issue a Returned Material Authorization (RMA) number, which is required for service. The technician can
also arrange to send proper packaging if required. Securely pack the unit to avoid damage during shipping. Do not use Styrofoam beads. Any damages (direct,
indirect, special, incidental or consequential) incurred during shipment to Tripp Lite or an authorized Tripp Lite service center are not covered under warranty.
Items shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the
package. If the battery pack is within the warranty period, enclose a copy of the sales receipt. Return the unit for service using an insured carrier to the address
supplied by the service technician.
Warranty and Warranty Registration
2-Year Limited Warranty
Seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for a period of 2 years from the date of initial purchase.
If the product should prove defective in material or workmanship within that period, Seller will repair or replace the product, in its sole discretion.
THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT. SELLER MAKES NO EXPRESS WARRANTIES
OTHER THAN THE WARRANTY EXPRESSLY SET FORTH HEREIN.EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL
WARRANTIES OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE;AND THIS WARRANTY EXPRESSLY EXCLUDES ALL
INCIDENTAL AND CONSEQUENTIAL DAMAGES.(Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusions may not apply to you.This warranty gives you specific legal rights, and you may have other rights which vary from jurisdiction to
jurisdiction).
WARNING:The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended.Since individual applications are subject to great
variation, the manufacturer makes no representation or warranty as to the suitability or fitness of these devices for any specific application.
Warranty Registration
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product.You'll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!*
* No purchase necessary.Void where prohibited.Some restrictions apply.See Web site for details.
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series
number.The series number can be found on the product nameplate label, along with all required approval markings and information.
When requesting compliance information for this product, always refer to the series number.The series number should not be
confused with the marking name or model number of the product.
Tripp Lite has a policy of continuous improvement.Product specifications are subject to change without notice.
Note on Labeling
Two symbols are used on the label:
V~ AC Voltage V DC Voltage