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DL-32E User’s Manual
Use this chart to troubleshoot common problems with the HDL-32E.
Problem Resolution
Unit doesn’t spin Verify power connection and polarity.
Verify proper voltage – should be between 9 and 32 volts
drawing a minimum of one amp.
Inspect the fuse in the interface module.
Replace if necessary.
Unit spins but no data Verify Ethernet wiring.
Verify packet output using another application
(e.g. Ethereal/Wireshark).
Verify network settings.
Set a static IP address in network settings. 192.168.3.255.
.
There are no user service or maintenance requirements or procedures for the Velodyne HDL-32E.
For service or maintenance, please contact Velodyne at +1 (408) 465-2800, or log on to our website at www.velodynelidar.com.