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5
Troubleshooting
Toner Empty/Waste
Toner Tank Full
The toner in the toner cartridge is low, and the drum unit is full of
waste toner.
Replace the toner cartridge or the drum unit with a new one.
Insufficient Memory The print job was too complex for available memory. Discard the last
printed page, and try one or more of the following:
• Close other applications while printing this job.
• Print the job in smaller sections.
• Try reprinting the job with a lower resolution, such as 300 dpi.
• Reformat the most complicated pages in the print job to reduce
graphics and other complex formatting.
Communication error Your computer and printer are not communicating. This happens if
the printer power shuts off, the cable is disconnected, or the cable is
not bidirectional.
Printer Error CAPT has detected an internal device error.
1 Unplug the machine.
2 Plug the machine in again.
3 If the same error occurs, unplug the machine again and plug it
back in.
4 If the error persists, contact your local authorized Canon service
representative. Reference Guide
Device Busy The device is being used by another job. Please wait until the job is
finished.
Port Busy The printer port is being used by other equipment.
Printing Temporarily
Stopped
Your computer could not transfer the data to the device due to the
large amount of data, or a data transfer error occurred. Click Resume
to resume printing.
Waiting to Print The current job has been interrupted by another job. Please wait until
the job is finished. Printing will begin automatically.
Energy Saver Mode The printer is in the energy saver mode.
Incompatible Device The connected device cannot be used. Make sure that the device
connected to the specified port is compatible and connected
correctly.
Message Action
