Chapter 13 Troubleshooting 13-19
Troubleshooting
You may not have removed the plastic seal from the toner cartridge.
• Make sure you install the toner cartridge properly (1 p. 2-13).
The toner cartridge may need to be replaced.
• Replace the toner cartridge (1 p. 12-7).
■ Printout does not match paper size.
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multi-purpose tray (1 p. 2-16).
■ Printout is skewed.
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multi-purpose tray (1 p. 2-16).
• Make sure the paper delivery slots are clear.
■ Paper jams occur.
You may not be using the correct paper delivery slot.
• Select the correct paper delivery slot (1 p. 5-4).
■ Printout is not clear.
You may not be using the correct paper type.
• Make sure you load paper that meets the requirements for the FAX (1 p. 5-2).
You may be printing on the wrong side of the paper.
• Some papers have a “right” side for printing. If the print quality is not as clear as you
would like it to be, try turning the paper over and printing on the other side.
■ Printout has vertical white streaks.
Toner may be low or unevenly distributed.
• Redistribute the toner inside the toner cartridge (1 p. 12-7). If the problem persists,
replace the toner cartridge (1 p. 12-7).
