Solving Problems 105
Too many copies printed.
Make sure that the Copies option in your printer software or program is not set for
multiple copies.
Image size/position is incorrect.
Make sure the paper and layout options are set correctly.
Uninstalling and Reinstalling Printer
Software
You may need to uninstall and then reinstall your printer driver and utilities if, for
example, you upgrade your Windows operating system. You don’t need to uninstall
your other photo software or the Epson Reference Guide.
Windows
1. Click Start, and select Programs or All Programs.
2. Point to EPSON or EPSON Printers, then select EPSON Printer Software
Uninstall
.
3. In the next window, select EPSON Stylus Photo R2400 and click OK. Then
follow the on-screen instructions.
In Windows Vista, when you see the User Account Control screen, click
Continue, then go to step 4.
4. Restart your computer, then see the Start Here sheet to reinstall your software.
Mac OS X
1. Open the Applications folder, then the Utilities folder.
2. Select Printer Setup Utility or Print Center, select Stylus Photo R2400, and
click the
Delete button.
3. Insert your Epson Printer Software CD-ROM into your drive.