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Franklin Electronic Publishers, Inc.
Attn: Service Department
One Franklin Plaza
8 Terri Lane
Burlington, NJ 08016-4907
If you return a Franklin product, please
include your name, address, telephone
number, a brief description of the defect
and a copy of your sales receipt as proof
of your original date of purchase. You
must also write the RMA prominently on
the package if you return the product;
otherwise there may be a lengthy delay
in the processing of your return. Franklin
strongly recommends using a trackable
form of deliver to Franklin for your return.
11.3 Limited Warranty
(EU and Switzerland)
Notwithstanding the disclaimer of
warranties above, this product, excluding
batteries and liquid crystal display (LCD),
is guaranteed by Franklin to be free of
defects in materials or workmanship for
a period of two years from the date of
purchase. It will be repaired or replaced
with an equivalent product (at Franklin’s
option) free of charge for any defect in
workmanship or materials during that
time.
This warranty explicitly excludes defects
due to misuse, accidental damage, or
wear and tear. This warranty does not
aect the consumer’s statutory rights.
