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Contents
About this Guide.......................................................................................................5
Revision History..................................................................................................................................... 5
Audience................................................................................................................................................ 5
Contacting Dell......................................................................................................................................5
Related Publications..............................................................................................................................5
1 About the SCv2000/SCv2020 Storage System................................................7
SCv2000/SCv2020 Monitoring and Diagnostics................................................................................. 7
SCv2000/SCv2020 Storage System Hardware.................................................................................... 7
SCv2000/SCv2020 Storage System Front Panel Features and Indicators....................................7
SCv2000/SCv2020 Back-Panel Features and Indicators.............................................................. 9
SCv2000/SCv2020 Storage Controller Features and Indicators ................................................10
SCv2000/SCv2020 Drives.............................................................................................................15
2 Replacing SCv2000/SCv2020 Components..................................................17
Safety Precautions............................................................................................................................... 17
Installation Safety Precautions...................................................................................................... 17
Electrical Safety Precautions.........................................................................................................18
Electrostatic Discharge Precautions.............................................................................................18
General Safety Precautions........................................................................................................... 18
Pre-Replacement Procedures............................................................................................................ 19
Sending Diagnostic Data Using Dell SupportAssist......................................................................19
Shutting Down a Storage Controller............................................................................................ 19
Shutting Down the Storage System..............................................................................................19
Replacing the Front Bezel...................................................................................................................20
Replacing Power Supply/Cooling Fan Modules................................................................................ 20
Identifying the Failed Power Supply.............................................................................................20
Identifying the Failed Cooling Fan................................................................................................22
Replacing a Power Supply/Cooling Fan Module......................................................................... 23
Replacing Hard Drives.........................................................................................................................25
SCv2000/SCv2020 Storage System Drive Numbering................................................................25
Identifying the Failed Hard Drive.................................................................................................. 25
Replacing a Hard Drive..................................................................................................................27
Replacing the Storage Controller Battery.......................................................................................... 29
Replacing a Storage Controller.......................................................................................................... 29
Identify the Failed Storage Controller.......................................................................................... 30
Replace a Single Storage Controller............................................................................................. 31
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