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598-1316-03
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SOLUTION
Light will not come on. 1. Plastic battery tab has not been removed
from battery compartment.
2. Batteries are dead.
3. Sensor is turned OFF.
4. Daylight turn-off is in effect.
1. Remove plastic tab from battery compart
-
ment.
2. Switch the sensor OFF and let the battery
charge for two or more sunny days before
using again.
3. Turn sensor ON.
4. Recheck after dark.
Light comes on in day
-
light.
1. Light may be installed in a relatively
dark location.
2. Light control is in TEST.
1. Relocate light to an area that receives more
light.
2. Set control switch to 1 or 5 minute posi-
tion.
Light comes on for no
apparent reason.
1. Light control may be sensing small
animals or automobile traffic.
2. Range is set too high.
1. Reduce RANGE.
2. Reduce RANGE.
Light stays on continu
-
ously.
1. Light control is detecting a heat source
like an air vent, dryer vent, or brightly-
colored heat-reflective surface.
2. Light control is in TEST.
1. Relocate light or reduce RANGE.
2. Set control switch to 1 or 5 minute posi-
tion.
Light flashes on and off. 1. Heat being reflected from other objects
may be affecting the sensor.
2. Light control is in the TEST mode and
warming up.
3. Batteries are almost dead.
1. Reduce RANGE.
2. Flashing is normal under these condi
-
tions.
3. Reduce RANGE. If flashing continues,
switch the sensor OFF and let the battery
charge for two or more sunny days before
using again.
TECHNICAL SERVICE
Please call 1-800-858-8501 (English speaking only) for assistance before returning
product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.
com. If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to
4:30 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045, Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date
of Purchase, and Place of Purchase.
No Service Parts Available for this Product
Please keep your dated sales receipt, it is required for all warranty requests.