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Custom Builder
Please see the Enterprise Configurator for configuration assistance at:
http://www.hp.com/products/configurator
.
HP ProLiant Smart
Buys
(NA only)
The HP Smart Buy program offers mainstream business solutions at competitive prices with
excellent availability and superior HP quality. It offers a wide range of industry-leading HP
products at compelling prices, allowing you to receive richer configurations with additional options.
NOTE:
ProLiant Smart Buys are available in NA only. For detailed specification information on
ProLiant Smart Buys please click on the following link:
ftp://ftp.compaq.com/pub/products/servers/smartbuys.pdf
Service and Support
This product is covered by a global limited warranty and supported by HP Services and a
worldwide network of resellers and service providers. Hardware diagnostic support and repair is
available for three years from date of purchase. Support for software and initial setup is available
for 90 days from date of purchase. Additional support may be covered under the warranty or
available for an additional fee. Enhancements to warranty services are available through HP Care
Pack services or customized service agreements.
NOTE:
Limited warranty includes 1 year parts, 1 year labor, 1 year on-site support.
Care Pack services provide a range of life cycle support options that let you choose the service
levels that meet your business requirements, from basic to mission-critical.
A full range of HP Care Pack hardware and software services are available including:
Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24
hours, 7 days call window with options including 4-hour response or 6-hour Call To Repair
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials
and VMWare-based IT solutions helping to deliver high level of application availability.
Response times range from 30 mins for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution
HP Care Pack services include coverage for the HP branded hardware options qualified for the
server, purchased at the same time or afterward, internal to the enclosure, as well as 22" and
smaller external monitors and tower UPS options up to 3kVA; these items will be covered at the
same service level and for the same coverage period as the server. Coverage of UPS Battery is
not included, standard warranty terms & conditions apply. For servers or storage systems installed
within a rack, service also covers all HP qualified rack options installed within the same rack.
NOTE:
For more information on HP Care Pack services, contact any of our worldwide sales
offices or resellers or visit our worldwide Web site on the internet at:
http://www.hp.com/hps/carepack
NOTE:
For more complete information on HP Services offerings, customers and resellers, please
visit us at:
http://www.hp.com/hps
NOTE:
Additional information regarding worldwide limited warranty and technical support is
available at:
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
QuickSpecs
HP ProLiant ML310 Generation 2
Standard Features
DA - 12168 Worldwide QuickSpecs — Version 28 — 3-24-2006
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