Control panel
message
Description Recommended action
41.3 UNEXPECTED
SIZE IN TRAY X
alternates with
LOAD TRAY X
<TYPE> <SIZE>
Paper is loaded that is longer or shorter in
the feed direction than the size configured
for the tray.
1. Load the paper as instructed.
2, Press the Select button on the printer
front panel.to print.
3. If the incorrect size was selected, press
STOP to cancel the job or press ? for help.
4. If the incorrect tray was selected, press
STOP to cancel the job.
5. Configure the trays correctly and resend
the job.
Ensure all trays are configured correctly
before printing again. See Configuring
trays for more information.
41.5 UNEXPECTED
TYPE IN TRAY X
alternates with
LOAD TRAY X
<TYPE> <SIZE>
The printer senses a different paper type in
the paper path than what is configured in
the tray.
1. Load the paper as instructed.
2. Press the Select button on the printer
front panel.to print.
3. If the incorrect type was selected, press
STOP to cancel the job or press ? for help.
4. Configure the trays correctly and resend
the job.
Ensure all trays are configured correctly
before printing again. See Configuring
trays for more information.
41.X
PRINTER ERROR
alternates with
To continue press
the Select button on
the printer front
panel.
A printer error has occurred. 1. Press the Select button on the printer
front panel.to continue or press ? for more
information.
2. If the message persists after exiting
help, turn the printer off and then back on.
3. If the message still persists, contact HP
Support.
49.XXXX
PRINTER ERROR
alternates with
To continue
turn off then on
A critical firmware error has occurred. 1. Turn the printer off and then back on.
2. If the message persists, contact HP
Support.
50.X FUSER
ERROR
For help press ?
A fuser error has occurred. 1. Turn the printer off.
2. Verify the fuser is properly installed and
fully seated.
3. Turn on the printer.
4. If the message persists, contact HP
Support.
51.XY
PRINTER ERROR
alternates with
To continue
turn off then on
A printer error has occurred. 1. Press the Select button on the printer
front panel to continue.
2. If the message persists, turn the printer
off and then back on.
3. If the message persists, contact HP
Support.
40 Technology background information Software Technical Reference ENWW
