Control panel
message
Description Recommended action
52.XY
PRINTER ERROR
alternates with
To continue
turn off then on
A printer error has occurred. 1. Press the Select button on the printer
front panel to continue.
2. If the message persists, turn the printer
off and then back on.
3. If the message persists, contact HP
Support.
53.XX.X CHECK
RAM/ROM
MEMORY
An error occurred in some memory of the
printer.
Values of X, Y, and ZZ are:
X DIMM Type
0 ROM
1 RAM
Y Device Location
0 On board RAM/ROM
1 DIMM Slot 1
2 DIMM Slot 2
3 DIMM Slot 3
ZZ Error Number
0 Unsupported memory
1 Unrecognized memory
2 Unsupported memory size
3 Failed RAM test
4 Exceeded maximum RAM size
5 Exceeded maximum ROM size
6 Invalid DIMM speed
1. Press STOP.
2. If the problem persists, contact HP
support.
54.X PRINTER
ERROR
A printer command error has occurred. 1. Turn the printer off and then back on.
2. If the message persists, contact HP
support.
55.X
PRINTER ERROR
alternates with
To continue
turn off then on
A printer command error has occurred. 1. Press to continue.
2. If the message persists, turn the printer
off and then back on.
3. If the message persists, contact HP
Support.
57.X
PRINTER ERROR
alternates with
To continue
turn off then on
A printer fan error has occurred. 1. Turn the printer off and then back on.
59.X
PRINTER ERROR
alternates with
To continue
turn off then on
A printer motor error has occurred. 1. Turn the printer off and then back on.
2. If the message persists, contact HP
Support.
Note
This message might also
appear if the transfer unit is
missing or incorrectly
installed. Ensure that the
transfer unit is correctly
installed.
Software Technical Reference ENWW Technology background information 41
