7 Maintenance
Managingtheprintcartridge ........................................................102
HPprintcartridges.............................................................102
Non-HPprintcartridges.........................................................102
Printcartridgeauthentication....................................................102
HPfraudhotline ...............................................................102
Printcartridgestorage..........................................................102
Printcartridgelifeexpectancy...................................................103
Checkingtheprintcartridgelife..................................................103
Changingprintcartridges...........................................................104
Tochangetheprintcartridge....................................................105
Replacingsupplies.................................................................108
Locatingsupplies ..............................................................108
Supplyreplacementguidelines..................................................108
Makingroomaroundtheprinterforreplacingsupplies.............................109
Approximatereplacementintervalsforsupplies...................................109
Configuringe-mailalerts............................................................110
Periodiccleaning ..................................................................111
WhentocleantheOHTsensor..................................................111
TocleantheOHTsensor .......................................................111
8 Problemsolving
Basictroubleshootingchecklist......................................................114
Factorsaffectingprinterperformance ............................................114
Controlpanelmessagetypes.......................................................115
Statusmessages ..............................................................115
Warningmessages.............................................................115
Errormessages................................................................115
Criticalerrormessages.........................................................115
Controlpanelmessages............................................................116
Paperjams........................................................................137
Paperjamrecovery ............................................................137
Commoncausesofpaperjams .....................................................139
Clearingpaperjams................................................................141
JaminTray1orTray2.........................................................141
JaminTray3orTray4.........................................................144
Jamsinthetopcover...........................................................150
Jaminpaperinputpathorpaperpath............................................154
Jaminduplexpath.............................................................157
Paperhandlingproblems...........................................................160
Printerresponseproblems..........................................................166
Printercontrolpanelproblems ......................................................170
Colorprintingproblems.............................................................171
Incorrectprinteroutput .............................................................173
Guidelinesforprintingwithdifferentfonts.........................................174
Softwareapplicationproblems ......................................................175
Printqualitytroubleshooting ........................................................176
Printqualityproblemsassociatedwithpaper......................................176
Overheadtransparencydefects .................................................176
Printqualityproblemsassociatedwiththeenvironment............................177
Printqualityproblemsassociatedwithjams ......................................177
Printqualityproblemsassociatedwithmaintenance...............................177
Printqualitytroubleshootingpages ..............................................177
vi EN_WW
