Retrotec Energy Innovations, Ltd.
45
DM-2A Mark II 2008-02-22
Appendix C
Getting Help With Your Gauge
As you become familiar with using your DM-2A mark II gauge, you may have questions with
its basic operations and/or functions or you may encounter a situation that seems out of the
ordinary. There is often a simple answer or solution to solving common problems.
Frequently Asked Questions
Before contacting Retrotec technical support, review the answers to these frequently asked
questions geared toward solving common difficulties:
Q: Nothing appears on the display screen when I turn on my gauge. Is my gauge
damaged?
A: Your Retrotec gauge is designed for maximum durability in the most rigorous usage
scenarios. If nothing appears on the display screen after pressing the On/Off keypad
button, check for the following:
• If running on battery power only, check that the batteries are installed (and
installed correctly).
• Turn the LCD Contrast button on the top side of the gauge to increase the
display screen contrast.
• Plug the AC power adapter jack into a power outlet and insert it into the port
marked Power on the top side of the gauge and press the On/Off keypad
button again.
Q: The test device I wish to use does not appear when I cycle through the device list by
pressing the Device keypad button. How do I select my test device?
A: The device you wish to use may be disabled in the Setup options. To enable a device,
follow these brief steps:
1. With your gauge on and running and from the main operational screen, press
the Setup keypad button.
2. Navigate the Setup menu selections and select Device Setup in the menu.
DM-2A Mark II Dual-Channel Pressure Gauge User Manual
C: Getting Help
