Troubleshooting
6
User Manual
6-3
Front panel messages
The front panel displays messages indicating the condition of the printer.
Some messages, such as Standby and Warming Up, simply provide status
information. These messages do not require user action. Error messages,
such as Jam:Open Front Cover, require you to perform some action such
as remove a paper jam. Use the following table to determine the appropriate
action for each type of front panel message.
The printer may display a numeric error code when it detects certain types
of problems. If you see a numeric error code, first write down the number.
Try turning off the printer’s power and wait at least 15 seconds before
turning the power on again. If that does not solve the problem, call your
local Tektronix office for assistance or call Tektronix Service in the U.S. and
Canada at 1-800-835-6100.
Front panel messages
Message Action
<printer network
name>
No user action required. The printer is ready to print.
Busy < message >
No user action required.
Check Print
The printer is waiting for confirmation of the print job
from the front panel.
Cleaning
No user action required. The printer is running an
automatic cleaning operation.
Clearing Job
No user action required. May be displayed after you
press the
Cancel button.
Close Front Cover
Close the front cover.
Close Top Cover
Close the top cover.
Close Exit Cover
Close the exit cover.
Energy Star Mode
Press Wakeup or send a print job to bring the printer
to Ready.
Fault. Service
Required
Turn the printer off, wait at least 15 seconds and turn
the printer’s power on again. If the failure persists, note
the code number in the display. In the U.S., call
Tektronix service at 1-800-835-6100. Outside the U.S.,
contact your local Tektronix office.
