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3M™ Rapid Detection Reader Troubleshooting
41
Test Run Messages
Message / Symptom Cause Action
Barcode Error Aborting
Assay
The 3M Rapid Detection
Reader was unable to read the
barcode on the Test Cartridge.
Repeat assay using a fresh set of
components.
No Ports Available, Assays
in Progress
All ports are in use by other
assays.
Touch OK to return to the main
menu and wait until an assay is
complete before attempting to run
another test.
No Ports Available, Remove
Cartridge(s) Try Again
Cartridges occupying all ports Remove Test Cartridge(s) for
completed assay(s).
Lot Card Messages
Message / Symptom Cause Action
No response to insertion of a
Lot Card.
Lot Card Assembly not
functioning.
Contact Technical Support to
report the problem.
Lot Card Error, Reinsert
The 3M Rapid Detection
Reader was unable to read the
Lot Card correctly.
The Lot Card may have been
removed too quickly, or not
fully inserted into the Lot Card
slot.
Touch OK, then reinsert the Lot
Card.
If the problem persists use a Lot
Card from another box of Tests
with the same Lot number.
If another Lot Card is not available
or alternate lot card fails, contact
Technical Support.
Lot # XXX Not Found, Insert
Lot Card or Cancel
The 3M Rapid Detection
Reader does not contain the
data required to run Test
Cartridges with that Lot #
The Lot Card for this Test Kit
Lot may not have been
inserted before running the
assay.
Insert the Lot Card for the
specified lot or cancel assay.
NOTE: The correct Lot Card must
be inserted within approximately
30 seconds or the assay will be
aborted.
Repeat assay using a fresh set of
components.
Lot Card Expired
The Lot Card inserted has
expired. Expiry falls on the last
day of the month.
Check the date/time settings
within the 3M Rapid Detection
Reader.
Use components that have not
expired.