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Resetting the handheld
If the handheld display locks up or stops working, perform the reset
procedure described below.
Symptoms may include:
The power will not come on (screen remains blank).
Lines appear on the display or the display is distorted.
A blinking black square appears in the upper left corner of the display.
The Palm startup screen appears on the display and will not go away.
A blank screen may be caused by a fully discharged battery.
To reset the handheld
1 Insert a memory card (with 3M Handheld software
on it) into the handheld.
2 Press and hold the reset button for approximately
one second.
The Preferences screen appears.
3 Press the trigger.
a The Handheld software loads.
b The Home screen appears.
If pressing the reset button
did not work…
1 Insert a memory card (with 3M Handheld software
on it) into the handheld.
2 Remove the battery for approximately five
minutes.
3 Insert a fully charged battery.
4 Follow the Using the Handheld Device for the
first time
procedure on page 9.
702_012
Reset
Button
Figure 6: Handheld reset button.