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SoundPoint IP 32x/33x User Guide
58
Broadcasting Messages Using Push-to-Talk and Group
Paging
The Group Paging feature enables you to make pages —one-way audio announcements — to users
subscribed to a page group. The Push-to-Talk (PTT) feature is a collaborative tool that enables you to
exchange broadcasts to users subscribed to a PTT channel, much like a walkie-talkie. Your system
administrator can set up both features on your phone.
Your system administrator can define up to 25 Paging Groups or Channels. Your system administrator
may assign a label to each group or channel that easily identifies the phones in the group or channel (for
example, All, HR Dept, Shipping Staff, or Executives). Each group or channel will have one of the
following priorities:
• Normal—By default, broadcasts sent to Groups/Channels 1 to 23 are considered Normal
broadcasts. If two users begin a broadcast on the same group/channel at the same time, the
phone with the lower serial number will continue to transmit while the other phone will enter the
receiving state. By default, all phones are configured to receive broadcasts sent to
Group/Channel 1.
• Priority—By default, broadcasts sent to Group/Channel 24 are considered Priority broadcasts. A
Priority broadcast will interrupt Normal broadcasts or active calls. All phones receive Priority
broadcasts unless Do Not Disturb is enabled. Phones play Priority broadcasts at the phone’s
current audio level.
• Emergency—By default, broadcasts sent to Group/Channel 25 are considered Emergency
broadcasts. An Emergency broadcast will interrupt Normal broadcasts, Priority broadcasts, and
active calls and plays out at near maximum volume even if Do Not Disturb (DND) is turned on.
Push-to-Talk Mode
Your system administrator can enable your phone to operate in a broadcast mode called Push-to-Talk
(PTT). In order to send and receive PTT broadcasts, you have to subscribe to PTT channels.
PTT broadcasts are collaborative: you can transmit messages and listen to replies.
Sending and Receiving PTT Broadcasts
By default, you’re subscribed to Channels 1, 24, and 25. This means that you can send and receive PTT
broadcasts on Channels 1, 24, and 25.
When you end a PTT broadcast, the channel remains open and enters a waiting period. This waiting
period gives people who received the broadcast a chance to respond. If no one responds within the
waiting period, the channel closes.