Filter
Top Products
SoundPoint IP 32x/33x User Guide
78
The Service Unavailable message displays on the screen
This message displays if you pressed the New Call soft key, dialed a number with the handset on-hook,
attempted to make a call from the contact directory when the phone was not registered, or if you tried to place
a call when available phone lines were in use.
If you see this message, contact your system administrator to see when your phone will be registered.
The speakerphone doesn’t work after you press the Speakerphone key:
If the message Handsfree mode disabled displays on your phone screen, your system administrator has disabled
the speakerphone on your phone. Handle calls using the handset or headset instead.
Display
Table 5-5: Display
There is no display or the display is incorrect
If there is no display, power may not be correctly supplied to the phone. Do one of the following:
• Check that the display is illuminated.
• Make sure the power cable is inserted properly at the rear of the phone.
• If using Power over Ethernet (PoE) powering, check that the PoE switch is supplying power to the phone.
• Use the screen capture feature to determine if the display on the phone is incorrect. Contact your system
administrator to determine the screen capture feature is enabled.
The display is too dark or too light
The phone contrast may be set incorrectly. To adjust the contrast, do one of the following:
• Adjust the contrast (See Changing the Backlight).
• Restart the phone to obtain the default level of contrast.
• Use the screen capture feature to determine if the display on the phone is incorrect. Contact your system
administrator to determine the screen capture feature is enabled.
The display is flickering
Certain types of older fluorescent lighting cause the display to flicker. If your phone is in an environment lit with
fluorescent lighting, do one of the following:
• Move your phone away from the lights.
•
Replace the lights.