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Important notes on product liability
As a result of an EC regulation being effective as from January 1, 1990, the manufacturer shall only be liable for his product if all parts come from him or
are released by him, and if the devices are properly mounted and operated.
If the user applies outside accessories and spare parts, the manufacturer´s liability can fully or partially be inapplicable; in extreme cases usage of the
entire device can be prohibited by the competent authorities (employer´s liability insurance association and factory inspectorate division).
Only the usage of original WAGNER accessories and spare parts guarantees that all safety regulations are observed.
3+2 years guarantee for professional nishing
Wagner professional guarantee
(Status 01.02.2009)
1. Scope of guarantee
All Wagner professional colour application devices (hereafter referred
to as products) are carefully inspected, tested and are subject to strict
checks under Wagner quality assurance. Wagner exclusively issues
extended guarantees to commercial or professional users (hereafter
referred to as “customer”) who have purchased the product in an
authorised specialist shop, and which relate to the products listed for that
customer on the Internet under www.wagner-group.com/pro-guarantee.
The buyer’s claim for liability for defects from the purchase agreement
with the seller as well as statutory rights are not impaired by this
guarantee.
We provide a guarantee in that we decide whether to replace or repair
the product or individual parts, or take the device back and reimburse
the purchase price. The costs for materials and working hours are our
responsibility. Replaced products or parts become our property.
2. Guarantee period and registration
The guarantee period amounts to 36 months. For industrial use or equal
wear, such as shift operations in particular, or in the event of rentals it
amounts to 12 months.
Systems driven by petrol or air are also guaranteed for a 12 month
period.
The guarantee period begins with the day of delivery by the authorised
specialist shop. The date on the original purchase document is
authoritative.
For all products bought in authorised specialist shops from 01.02.2009
the guarantee period is extended to 24 months providing the buyer of
these devices registers in accordance with the following conditions within
4 weeks of the day of delivery by the authorised specialist shop.
Registration can be completed on the Internet under www.wagner-group.
com/pro-guarantee. The guarantee certicate is valid as conrmation,
as is the original purchase document that carries the date of the
purchase. Registration is only possible if the buyer is in agreement with
having the data being stored that is entered during registration.
When services are carried out under guarantee the guarantee period for
the product is neither extended nor renewed.
Once the guarantee period has expired, claims made against the
guarantee or from the guarantee can no longer be enforced.
3. Handling
If defects can be seen in the materials, processing or performance of
the device during the guarantee period, guarantee claims must be made
immediately, or at the latest within a period of 2 weeks.
The authorised specialist shop that delivered the device is entitled to
accept guarantee claims. Guarantee claims may also be made to the
service centres named in our operating instructions. The product has to
be sent without charge or presented together with the original purchase
document that includes details of the purchase date and the name of
the product. In order to claim for an extension to the guarantee, the
guarantee certicate must be included.
The costs as well as the risk of loss or damage to the product in transit
or by the centre that accepts the guarantee claims or who delivers the
repaired product, are the responsibility of the customer.
4. Exclusion of guarantee
Guarantee claims cannot be considered
- for parts that are subject to wear and tear due to use or other
natural wear and tear, as well as defects in the product that
are a result of natural wear and tear, or wear and tear due to
use. This includes in particular cables, valves, packaging, jets,
cylinders, pistons, means-carrying housing components, lters,
pipes, seals, rotors, stators, etc. Damage due to wear and tear
that is caused in particular by sanded coating materials, such as
dispersions, plaster, putty, adhesives, glazes, quartz foundation.
- in the event of errors in devices that are due to non-compliance
with the operating instructions, unsuitable or unprofessional use,
incorrect assembly and/or commissioning by the buyer or by a
third party, or utilisation other than is intended, abnormal ambient
conditions, unsuitable coating materials, unsuitable operating
conditions, operation with the incorrect mains voltage supply/
frequency, over-operation or defective servicing or care and/or
cleaning.
- for errors in the device that have been caused by using
accessory parts, additional components or spare parts that are
not original Wagner parts.
- for products to which modications or additions have been
carried out.
- for products where the serial number has been removed or is
illegible
- for products to which attempts at repairs have been carried out
by unauthorised persons.
- for products with slight deviations from the target properties,
which are negligible with regard to the value and usability of the
device.
- for products that have been partially or fully taken apart.
5. Additional regulations.
The above guarantees apply exclusively to products that have been
bought by authorised specialist shops in the EU, CIS, Australia and are
used within the reference country.
If the check shows that the case is not a guarantee case, repairs are
carried out at the expense of the buyer.
The above regulations manage the legal relationship to us concludingly.
Additional claims, in particular for damages and losses of any type,
which occur as a result of the product or its use, are excluded from the
product liability act except with regard to the area of application.
Claims for liability for defects to the specialist trader remain unaffected.
German law applies to this guarantee. The contractual language is
German. In the event that the meaning of the German and a foreign text
of this guarantee deviate from one another, the meaning of the German
text has priority.
J. Wagner GmbH
Division Professional Finishing
Otto Lilienthal Strasse 18
88677 Markdorf
Federal Republic of Germany