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MultiAccess Quick Start Guide Connecting & Starting the MultiAccess
Multi-Tech Systems, Inc. PN 82001423L 17
Outbound Fax Client Data Base
The outbound fax client data base is generated in the General Fax Setup group. The current outbound fax client
data base is shown in the table at the bottom of the General Fax Setup group. The credentials defined here are to
be used by the fax client. The fax client uses these credentials when accessing the Hylafax server.
1. To establish a fax client data base, enter each user name and password in their respective windows and
click the Add button for each entry.
Note: All fax clients can use the same set of credentials, or a unique set for each client can be added.
Fax Modem Settings
These settings are used to define the fax station identity and other administrative variables. The default settings
are normally sufficient with the exception of the “Rings Before Answer” parameter. When the Called Number
feature is used, the Rings Before Answer must be set to 2 for all the ports. Each Fax Modem is to be configured
with a unique Local Identifier, which is used as the TSI (Transmit Station Identifier) when sending faxes and is
included in the body of the email when receiving faxes. You can limit the maximum number of pages being
received.
Inbound Fax Data Base
The Fax Delivery Setup group is used to configure the routing of inbound faxes. The current fax routing table is
shown at the bottom of this group. Who the fax should be delivered to (routed to) is determined by one of two
routing methods:
A) “Route by Device” (what tty port the fax was received on),
B) Route by Called Number” (number dialed by the remote sender).
Route by Device is a static delivery method, where all faxes that are received on that particular port will be sent
to the email address defined for that port.
1. To deliver the fax based on the port (device) it was received on, select the radio button “Route by Device” and
then highlight the ttyMXxx port(s) from the corresponding window in the Fax Delivery Setup group,
2. Enter the email address of the fax recipient in the Email window and then click add.
Route by Called Number is a dynamic delivery method that requires the use of a PRI line (T1-PRI or E1-PRI line
type). Route entries are to match the DNIS information (provided by Telco per call) to an email address. The
Telco switch will (via PRI signaling) provide DNIS digits to the MultiAccess at the time of ringing (call setup). How
many digits will Telco be providing? The remote originator of the fax may dial 11 digits (1-800-333-4444) but
Telco may only provide the last x number of digits (where x is commonly = 4). DNIS digits provided by Telco is a
variable to be determined at the time of ordering and installing the PRI service. If no Called Number route entries
can be matched to the DNIS provided for that call - the default route entry will be used.
1. To deliver the fax based on the number dialed, select the radio button “Route by Called Number”.
2. Enter the email address of the fax recipient in the Email window.
3. Enter the DNIS string matching the number dialed and then click add.
The entry should be added to the route table found at the bottom of the screen.