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P/N: 307271
SUMMARY OF MAIN WARRANTY PROVISIONS
As claims, policies and procedures are governed by the terms of the BOSS Industries, Inc. (BOSS) warranty,
it is necessary to outline some of the more important provisions.
The BOSS warranty applies only to new and unused products, which, after shipment from the factory, have
not been altered, changed, repaired or mistreated in any manner whatsoever. Normal maintenance items
such as lubricants and filters are not warrantable items.
Parts not of BOSS manufacture are warranted only to the extent they are warranted by the original
manufacturer.
Damage resulting from abuse, neglect, misapplication or overloading of a machine, accessory or part is not
covered under warranty.
Deterioration or wear occasioned by chemical and/or abrasive action or excessive heat shall not constitute
defects.
Parts replacement and/or correction of defective workmanship will normally be handled by BOSS Industries,
Inc. or their authorized distributor.
Failure to file a detailed warranty claim/service report for each occurrence of material defect of defective
workmanship will cause warranty claim to be rejected.
Defective material must be returned within 30 days of receipt of shipping instructions. Failure to do so
within specified time will result in forfeiture of claim.
The distributor is responsible for the initial investigation and write up of the warranty claim.
Distributor shall be allowed
no more than 30 days from date of repair to file a warranty claim/service
report.
Warranty for failure of BOSS replacement parts covers the net cost of the part only, not labor and mileage.
The BOSS warranty does not cover diagnostic calls and travel. That is time spent traveling to the machine
to analyze the problem and returning with the proper tools and parts to correct the problem.
Boss will deduct from allowable credits for excess freight caused by sender failing to follow return shipping
instructions.
Distributors or end-user automatically deducting the value of a warranty claim from outstanding balances
due and payable to BOSS prior to receiving written notification of BOSS approval of the warranty claim
may be subject to forfeiture of the entire claim.