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8. Troubleshooting
Check the following if your unit should fail during operation. You can also refer to
the pages of this manual for complete instructions.
Symptom Cause Remedy
Nothing happens when the
power switch is pressed.
(The power indicator does
not light.)
Is the AC adapter connected
correctly to the an electrical
outlet and the compressor?
Check that the plug is
inserted in an electrical
outlet. Unplug then reinsert
the plug if necessary.
Is the optional rechargeable
battery connected correctly?
Make sure that the battery is
correctly attached.
Is the optional rechargeable
battery charged sufficiently?
Charge the battery.
Is the optional DC auto
adapter connected
correctly?
Make sure that the adapter
is correctly attached.
No nebulisation or low
nebulisation rate, when the
power is on. (The green
power indicator is lit.)
Is there medication in the
medication tank?
Fill the medication tank.
Is there too much/little
medication in the medication
tank?
Add the correct amount of
medication to the medication
tank.
Is the vaporiser head
missing and not assembled
correctly?
Attach the vaporiser head
correctly.
Is the nebuliser kit
assembled correctly?
Assemble the nebuliser kit
correctly.
Is the nozzle blocked?
Make sure that the nozzle is
free of blockages.
Is the nebuliser kit tilted at a
sharp angle?
Make sure that the nebuliser
kit is not tilted at an angle of
more than 45 degrees.
Is the air tube connected
correctly?
Make sure that the air tube is
correctly connected to the
compressor and nebuliser.
Is the air tube folded or
damaged?
Make sure that the air tube
does not contain kinks.
Is the air tube blocked?
Make sure that the air tube is
free of blockages.
Is the air filter dirty?
Replace the air filter with a
new one.
The device is abnormally
loud.
Is the air filter cover attached
correctly?
Attach the air filter cover
correctly.
NE-C30_main.book Page 24 Tuesday, December 13, 2011 12:14 PM