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Pictures from external equipment are unusual when the equipment is
connected via HDMI
●
Check the HDMI cable is connected properly.
Watching > External equipment > External connection
●
Turn the TV and equipment off, then turn them on again.
●
Check an input signal from the equipment.
Watching > External equipment > Valid input signals
●
Use equipment compliant with EIA/CEA-861/861D.
Network
Before requesting service or assistance, please follow these simple guides to
solve the problem.
If the problem still persists, please contact your local Panasonic dealer for
assistance.
Cannot connect to the network
●
Check the LAN cable or wireless LAN is connected properly.
Network > Network connections
●
Check the connections and settings.
Network> Network connections
Network > Network settings
●
Check the network equipment and network environment.
●
The router may not be set to issue IP address automatically. If the
network administrator prefers to allocate an IP address, set an IP address
manually.
Network > Network settings
●
The router may be using MAC address filtering (security setting). Confirm
the MAC Address of this TV and set the router to use it.
Network > Network settings > Network Status
●
If the problem persists, consult your Internet Service Provider or
telecommunications company.