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Troubleshooting
TROUBLESHOOTING
TROUBLESHOOTING
If your cordless telephone is not performing to your expectations,
please try these simple steps first.
PROBLEM SUGGESTION
While trying to VoiceDial, you
keep getting the prompt,
“Name not recognized,
please repeat.”
• Hold the handset about 8 to 12 inches away and directly in front of
your mouth.
• Speak clearly and consistently.
• Background noise affects your entry. Move to a quiet area or turn off
the monitor mode.
• Say the first and last name without a pause.
While trying to VoiceDial, you
say the name “John Smith,”
but the phone dials “Al Jones.”
• Reprogram the entry.
• Reprogram the entry with a different location name.
While trying to VoiceDial, your
phone often dials wrong entries.
• Speak naturally and consistently. Your voice may be different due to
illness or stress.
• If the phone is used by several people, use different names for
the locations.
When you are programming
names into memory, you keep
getting the prompt,
“Please try again. Say the
name you want to store.”
• Hold the handset about 8 to 12 inches away and directly in front of
your mouth.
• Speak clearly and consistently for both the first and confirmation entries.
• Say the first and last name without a pause.
• Remember, background noise affects your entry. Move to a quiet area.
The charge light won’t come
on when the handset is placed
in the base.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Make sure the handset is properly seated in base unit.
• Make sure the charging contacts on the handset and base are clean.
• If the phone is desk or tabletop installed, make sure the handset is in
the vertical position on the base.
The audio sounds weak
and/or scratchy.
• Make sure that the base antenna is in a vertical position.
• Move the handset and/or base to different locations and try again.
• Press
channel
to select another channel.
Can’t make or receive calls.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, and then reconnect it.
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I:...exv958final.vp
Fri Jun 19 20:26:07 1998
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