Print quality troubleshooting pages
The print quality troubleshooting pages provide information on aspects of the printer that
affect print quality.
1. Press
to enter the MENUS.
2. Press
to highlight DIAGNOSTICS.
3. Press
to select DIAGNOSTICS.
4. Press
to highlight PQ TROUBLESHOOTING.
5. Press
to select PQ TROUBLESHOOTING .
The message PRINTING... PQ TROUBLESHOOTING appears on the display until the printer
finishes printing the print quality troubleshooting information. The printer returns to the Ready
state after printing the print quality troubleshooting information.
The print quality troubleshooting information includes one page for each color (cyan, magenta,
yellow, and black), printer statistics related to print quality, instructions on interpreting the
information, and procedures to solve print quality problems.
If following the procedures recommended by the print quality troubleshooting pages does not
improve print quality, go to http://www.hp.com/support/lj5500.
EN_WW Printer information pages 89
