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Problem Cause Solution
temperature of the MX7 battery, it may take 2-3 hours to
adjust. The battery pack can cool down faster if the
battery is not in the battery well.
MX7 docked in cradle
but cannot work with
accessory cables
connected to cradle.
MX7 not fully seated in cradle
Foreign objects inside docking bay or
cable connectors
Reseat the MX7 fully into the docking bay.
Remove the foreign objects and reseat the MX7 into the
docking bay.
MX7 docked in cradle
but Docked LED does
not light up.
MX7 not fully docked.
Power supply not connected.
Check the docking bay is clear of foreign objects and
reseat the MX7 fully into the docking bay.
Check that power is applied to the Power Jack at the rear
of the MX7 Desktop Cradle.
Maintenance
Inspect the rubber feet and replace them if missing, broken or cracked. Check the cradle regularly for excessive wear at
pressure points. If the cradle is mounted to a stable surface, check surface mounting connections periodically and re-tighten as
necessary.
If the cradle becomes cracked or broken at any time, it must be taken out of service and replaced. Contact Technical
Assistance for a replacement cradle.
There are no serviceable parts in the desktop cradle. Do not attempt to open the unit.
Cleaning
Do not use paper towels or harsh-chemical-based cleaning fluids since they may result in damage to the surfaces and/or
battery charging terminals (pins).
Use a clean soft cloth to wipe any dirt, moisture or grease from the MX7, spare battery packs, charging contacts (pins) or the
cradle.
Do not use any liquid to clean the battery pack, MX7, cradle, or charging pockets. Spray or dampen the cleaning cloth with
liquids/sprays. If possible, clean only those areas which are soiled.
Lint/particulates can be removed from the connectors, charging terminals and charging/docking pockets with clean, filtered
canned air.
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