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Chapter 2: Installation
Multi-Tech Systems, Inc. FaxFinder Admin User Guide 13
FaxFinder Operating Modes
The FaxFinder Fax Server provides two-way fax service to PC client users on an Ethernet network. For
outgoing service, users send faxes by using the Print command of any application program and selecting
the FaxFinder as the target Printer. For incoming fax service, the FaxFinder converts the incoming faxes
into graphic files that are sent as email attachments to fax recipients on the Ethernet network.
If the FaxFinder is connected to a PBX station port and that PBX can route multiple phone extension
numbers to the FaxFinder, then each user can have his/her own incoming fax number and faxes will go
directly to each user’s email address. This is the FaxFinder’s Automated Routing Mode of operation.
Because there are several ways of implementing Automated Routing Mode (some generic and some
specific to certain PBXs) there are several different “Routing” settings in the FaxFinder software’s
“Modem Configuration” screen that will implement the Automated Routing Mode for these different
situations.
If the FaxFinder is connected directly to a POTS line or to the station port of a PBX that cannot route
multiple extension numbers to a single station port, then all incoming faxes must go to the email address
of a single recipient who acts as an attendant and forwards the faxes to the intended recipients.
This is the FaxFinder’s Manual Routing Mode of operation. In the FaxFinder software’s “Modem
Configuration” screen, you simply choose the “POTS Line” option to implement the Manual Routing Mode
of operation.
In order for each user to receive incoming faxes directly, the FaxFinder must be connected to a PBX that
can route multiple extensions to a single port (convergent routing). If your PBX does not support this
convergent routing, then incoming faxes must be sent to recipients through an attendant.
PBX
Station Ports
PSTN
PSTN
T1 Line
POTS Lines
Ethernet
LAN
Ethernet
LAN
FaxFinder
FaxFinder
. . .
. . .
Outbound Faxing:
Users set FaxFinder
as printing destination
in application program.
Then ‘print-to-FaxFinder.’
Outbound
Faxes
Outbound
Faxes
Automated Routing Mode Manual Routing Mode
Inbound
Faxes
Inbound
Faxes
Inbound Faxing:
Email attachments
are sent directly
to recipients.
Email attachments are
sent to Attendant(s) and
forwarded to recipients.
Inbound Faxing:
Attendant(s)
FaxFinder Operating Modes