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Additional 3rd Party Documentation 28
SmartNode Branch eXchange User Manual 5 • Contacting Patton for assistance
Additional 3rd Party Documentation
The Patton SNBX is built in collaboration with other software developers. To ensure that you are able to utilize
this system to its fullest extent please view each other Companies documentation and follow their designated
support procedures for issues with their system.
3CX Documentation
For more information on 3CX, visit their main page at http://www.3cx.com, or to navigate directly to their
manual, go to http://www.3cx.com/manual/3CXPhoneSystemManual11.pdf.
Abyss Documentation
For more information on Abyss, visit Aprelium’s main page at http://www.aprelium.com, or to navigate
directly to their user guide, go to http://www.aprelium.com/data/doc/2/abyssws-win-doc-html/index.html.
Windows Documentation
For more information on Microsoft Windows, visit Microsoft’s main page at http://www.microsoft.com or
visit Microsoft's interactive documentation at http://windows.microsoft.com/en-us/windows7/help/getting-
started.
Further Resources on 3CX
Another good resource for 3CX Phone System is the book “3CX Version 11” written by Kerry Garrison. You
can find this book online with the ISBN-10 Number: 0983163928.
Patton Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
Patton support headquarters in the USA
• Online support: available at www.patton.com
• E-mail support: e-mail sent to support@patton.com will be answered within 1 business day
• Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm EST (1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007
• Fax: +1 (253) 663-5693