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6. Troubleshooting
• Your Inverter/Charger requires no maintenance and contains no user-serviceable or user-replaceable parts, but should be
kept dry at all times. Periodically check, clean and tighten all cable connections as necessary, both at the unit and at the
battery.
• A small-size battery being charged at a higher charging rate could cause an overvoltage shutdown. To prevent this, reduce
the charge rate or discharge the battery before recharging.
• If the Inverter does not start up properly, disconnect the system from the battery for 30 seconds, then repeat the startup
procedure. If the system still does not start up properly, visit www.tripplite.com/support.
201110117 • 933054-EN
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new electrical and
electronic equipment from Tripp Lite they are entitled to:
• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)
• Send the new equipment back for recycling when this ultimately becomes waste
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certications and identication, your Tripp Lite product has been assigned a unique series
number. The series number can be found on the product nameplate label, along with all required approval markings and information. When
requesting compliance information for this product, always refer to the series number. The series number should not be confused with the
marking name or model number of the product.
Tripp Lite follows a policy of continuous improvement. Product specications are subject to change without notice.
7. Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service
Programs are also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning
your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from
a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can
request a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask
for your unit’s model and serial numbers, along with other general purchaser information. The RMA number, along with
shipping instructions will be emailed to you. Any damage (direct, indirect, special or consequential) to the product incurred
during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products shipped to
Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the
outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product
for service using an insured carrier to the address given to you when you requested the RMA.
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