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6 Out-Of-Warranty Service Information
If the warranty period for your Jazz 300 has expired, if the unit was damaged due to
misuse, incorrect installation or if other conditions of the warranty have not been met,
or if no dated proof of purchase is available, your unit may be serviced/replaced for a
minimum flat fee of $35.00 US ($52.50 CDN). To return your Jazz 300 for out of
warranty service, contact Xantrex customer service for a Return Material
Authorization (RMA) number and follow the other steps outlined in the section
Service During Warranty above. Options for payment (e.g. credit card or money
order) will be explained by the customer service representative. In cases where the
minimum flat fee does not apply (e.g. incomplete units or units with excessive
damage), an additional fee will be charged. If applicable, you will be contacted by
customer service once your unit is received. The minimum flat fee is subject to change
without notice.