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Chapter 13 Contacting Patton for assistance
Chapter contents
Introduction........................................................................................................................................................113
Contact information............................................................................................................................................113
Patton support headquarters in the USA .......................................................................................................113
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ........................................................113
Warranty Service and Returned Merchandise Authorizations (RMAs).................................................................113
Warranty coverage ........................................................................................................................................113
Out-of-warranty service ...........................................................................................................................114
Returns for credit ....................................................................................................................................114
Return for credit policy ...........................................................................................................................114
RMA numbers ..............................................................................................................................................114
Shipping instructions ..............................................................................................................................114