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Chapter6 Additional information
I tried to perform a local HotSync operation, but it did not
complete successfully.
Try each of these in turn:
, Make sure that HotSync Manager is running. If HotSync Manager is
running, exit, and restart it.
, Make sure that Local USB is selected in the HotSync Manager menu
or the Palm Desktop for CLIÉ software menu.
, Check that the cradle is properly connected to the USB connector of
your computer.
, Read the HotSync Log for the user account for which you are
performing a HotSync operation.
, Make sure that your CLIÉ handheld is seated in the cradle correctly.
, Make sure that the gold-plated connectors on the cradle and your
CLIÉ handheld are clean. Use a pencil eraser to clean the connectors.
I cannot perform an IR HotSync operation.
, Make sure that the HotSync Manager is running and the Serial Port
for local operations is set to the simulated port for infrared
communication.
, On your CLIÉ handheld, make sure that the HotSync application is
set to IR to a PC/Handheld.
, Make sure that the IR port of your CLIÉ handheld is aligned directly
opposite to, and within a few inches of, the infrared device of your
computer.
, IR HotSync operations do not work after you receive a low battery
warning. Check the battery power of your CLIÉ handheld. Recharge
the battery if necessary.
, If you have problems using a specific speed, select Prefs, Connection,
IR to a PC/Handheld, Edit, then Details. Then select a lower speed in
the Details dialog box.
Troubleshooting – Frequently Asked Questions
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