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118 | Solving Problems
NOZZLES STILL
CLOGGED
Head cleaning did not
clear the nozzles.
Run the head cleaning utility again. If the
nozzles are still clogged, contact EPSON.
OPTION I/F
ERROR
Wrong interface card
installed.
Turn off the printer and remove the card. See
the documentation that came with the card.
NO INK
CARTRIDGE
B Ink light on Ink cartridge(s) not
installed or ink lever
raised.
Install ink cartridges (page 100) or lower the ink
lever.
PAPER JAM
Paper light
flashing
Paper has jammed in
the printer.
Remove the jammed paper. See page 127 for
more information.
PAPER NOT CUT
Paper light
flashing
Roll paper was not cut
correctly.
Open the top cover and remove the uncut
paper. Reload paper if necessary.
The cutter may be
blunt or incorrectly
installed.
Reinstall or replace the cutter blade if
necessary, as described on page 107.
PAPER NOT
STRAIGHT
Paper light
flashing
Paper slipped and fed
into the printer at an
angle.
Reload paper, making sure the edges are
straight.
PAPER OUT
Paper light
on
No paper is loaded. Load paper.
Paper ran out. Remove any printouts or paper remaining in the
printer and load more paper.
If the message appears during a print job, reset
the printer by pressing the Pause button for
3 seconds. Then load paper and resend the job.
REAR COVER
OPEN
The rear cover has
been removed.
Replace the rear cover.
RELOAD PAPER
Paper light
on
Printer cannot detect
paper.
If you are using cut sheets, make sure the
paper is flat. Move the paper lever.
PAPER NOT CUT error
was cleared.
Reload paper.
RELOAD PAPER
INSERT DEEPLY
Paper light
on
Manually loaded sheet
is not inserted far
enough.
Insert the sheet further into the printer. See
page 27 for instructions.
REMOVE PAPER
Paper light
on
Paper is too thick for
head cleaning.
Pull the paper lever out to remove the paper.
Head cleaning automatically starts. After
cleaning, reload paper.
Printer could not feed
the printed page.
Remove the print.
Message Light Explanation Response
sp4000Guide.book Page 118 Friday, October 22, 2004 5:06 PM