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TROUBLESHOOTING AND MAINTENANCE : TROUBLESHOOTING
02.9812.0001C 51
4
Other Errors
Error Code Explanation Solution
Temp over threshold Temperature too high Check fans/filters
Lamp over threshold Lamp hours above recommended
maximum
Change lamp
Lamp Off Fan Error: Cannot strike lamp while
any fan is in error state
Check fan, fan cabling
Pan/Tilt Aux Encoder Error Auxiliary encoder value is too far from
the main encoder value
Check auxiliary encoder and cabling/
connections
Gobo out of zero range When zeroing gobo wheels, the
wheel is too far away from zero to set
the position
Move wheel closer to home position
before zero command
DMX busy: cancel crossload Cannot execute crossload with traffic
on DMX line
Remove incoming DMX control for
cross load
Data not crossload format Data in memory is not proper format
for crossload
Load software via computer
DMX: UART transmit error Transmit buffer busy when trying to
send
Remove any incoming DMX, retry
Crossload Timeout Crossload execution took too long
due to error
Remove any incoming DMX, retry
CAN Comm Error Stopped receiving CAN messages
from motion processor
Check CAN cables/connections,
motor control board
Main Fan Error Main fan CAN messages not
received or fan not running properly
Check fan, fan cabling
UPE Fans Error Upper Enclosure fans not running
properly
Check fan, fan cabling
Pinch Fan Error Pinch fan not running properly Check fan, fan cabling
Stack Fan Error One or more stack fans not running
properly
Check fan, fan cabling