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Troubleshooting Your Polycom® CX700 IP Phone
4 - 9
Audio
Symptom Problem Corrective Action
There is no audio on the
Polycom CX700 handset
earpiece.
Your Microsoft Office
Communication Server 2007
account may not be configured
correctly.
Contact your system administrator to
ensure your account is configured in
Enterprise Voice mode.
There is no audio on the
headset.
The headset is not properly
connected or turned on. Volume
may be set too low.
Ensure that the headset is properly
connected. Ensure that the headset
amplifier (if required for your headset) is
turned on and/or the volume is correctly
adjusted). Verify that the phone is logged
in and registered with Microsoft Office
Communication Server 2007.