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Frequently Asked Questions
Rev 2 Mar.12 54
How do I turn the mobile hotspot off?
Press and hold the power button for a few seconds, or click the Power off button
on the homepage.
How do I find out how many users are connected to
my mobile hotspot network?
The number beside the Wi-Fi icon ( ) on the mobile hotspot LCD shows the
number of users (or devices) connected to your Wi-Fi network. For more details
about the devices or users connected to your network, go to the Mobile Hotspot
Homepage, log in as Administrator, and click the Wi-Fi icon ( ).
Note: You can also use the options on the homepage to block particular users from
connecting to your network. See View / Block Connected Users on page 20.
The LCD screen is not lit. How do I know if the mobile
hotspot is still powered on?
The LCD screen dims to save energy. The blue LED continues to flash (provided
you have not turned this feature off) to indicate that the mobile hotspot is still
powered on. To wake up the LCD, press and quickly release the power button.
How do I access information on the microSD card?
See Use the microSD Card to Share Files over Wi-Fi on page 29.
How do I find my computer’s IP address?
The steps for finding your computer’s IP address depend on the operating
system.
Windows
1. Open the command prompt window.
a. Click Start > Run.
b. Type cmd or command and click OK.
2. At the command prompt, type ipconfig and press Enter.
3. Write down the IP address for the entry that relates to the wireless network
connection. (The IP address may be listed under “IPv4 Address” or
something similar.)
Mac OS X
1. From the Apple menu, select System Preferences > Network.
2. Select the wireless adapter. The IP address is displayed in the right pane.
Other operating systems
Refer to the user documentation for your operating system or computer.