Voicemail Pro Page 145
15-601063 Issue 20l (03 March 2009)IP Office
Administration: Routing Calls to Voicemail
4.4.5 Voicemail Telephone Numbers
This section describes the options that can be used with VoicemailCollect short codes and with VM: to access a mailbox
or Voicemail Pro start point.
Voicemail Lite and Pro
In this example we have used a mailbox called Main with extension number 200.
A user attempting to collect mail from user mailboxes will be prompted for the voicemail PIN code if not accessing from a
trusted source. For more information, see Creating a Trusted Location .
Voicemail Pro Start Points
The following only apply when a matching start point has been set up.
If a short burst of ringing is required then # should be inserted before the start point name. This is useful if transferring
callers as it allows the transfer to be completed before the Voicemail Prompts begin.
for examples a user called Extn205.
for example a group called Main.
Short Code Start Points
(see also Voicemail Node)
for example a shortcode start point called DVM.
for these examples a module called Attend…
for example a campaign called Catalogue.
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