12 Administrator’s Guide
BMC Atrium Integration Engine 7.1.00
AR System documents
The following table shows BMC Remedy AR System documentation. The softcopy
documentation is available in the Docs directory of the product DVD, the
Electronic Product Distribution (EPD) site at
http://webapps.bmc.com/epd and the
Support site at
http://www.bmc.com/support_home.
BMC Atrium CMDB
2.1.00 Troubleshooting
Guide
Information about resolving issues with BMC
Atrium CMDB components, including API,
filter, and console error messages and their
solutions.
Administrators,
programmers,
and BMC
Support
personnel
Print and PDF
BMC Atrium CMDB
2.1.00 User’s Guide
Information about using BMC Atrium CMDB,
including searching for and comparing CIs and
relationships, relating CIs, viewing history, and
launching federated data
Users Print and PDF
Title Document provides Audience Format
Title Description Audience Format
BMC Remedy Action Request
System 7.1.00: Concepts
Overview of AR System architecture and
features with in-depth examples; includes
information about other AR System
products as well as a comprehensive
glossary for the entire AR System
documentation set.
Everyone PDF and
Print
BMC Remedy Action Request
System 7.1.00: Installing
Procedures for installing AR System Administrators PDF and
Print
BMC Remedy Action Request
System 7.1.00: Getting Started
Topics that are usually only learned when
first starting to use the system, including
logging in, searching for objects, and so on.
Everyone PDF and
Print
BMC Remedy Action Request
System 7.1.00: Form and
Application Objects
Information about the components
necessary to build applications in
AR System, including applications, fields,
forms, and views.
Developers PDF and
Print
BMC Remedy Action Request
System 7.1.00: Workflow Objects
Overview of all the workflow information. Developers PDF and
Print
BMC Remedy Action Request
System 7.1.00: Configuring
Information about configuring AR System
servers and clients, localizing, importing
and exporting data, and archiving data.
Administrators PDF and
Print
BMC Remedy Action Request
System 7.1.00: Installing and
Administering BMC Remedy Mid
Tier
Information about the mid tier, including
mid tier installation and configuration, and
web server configuration.
Administrators PDF and
Print
BMC Remedy Action Request
System 7.1.00: Integrating with
Plug-ins and Third-Party
Products
Information about integrating AR System
with external systems using plug-ins and
other products, including LDAP, OLE, and
ARDBC.
Administrators
and Developers
PDF and
Print
