Chapter 2 Installing Integration Engine 39
Installing or upgrading Integration Engine
e
At the Oracle database alias prompt, type the Oracle database alias name, and
press Enter.
f At the Oracle installation path prompt, type the installation path where the
Oracle client is installed, and press Enter.
20 After you complete the steps for the components you want to install, a prompt
appears asking you for the directory to install BMC Atrium Integration Engine.
Press Enter to accept the default directory, or type the directory, and press Enter.
The installer copies files and loads workflow, which can take several minutes to
complete. Once the installation is complete, a message appears telling you that
installation of BMC Atrium Integration Engine is now complete. The message also
refers you to the installation and workflow import logs.
Installing Integration Engine Online Help
The Help system for Integration Engine is installed separately from the application
itself. You must perform the procedure in this section to install the Online Help.
Help is installed on a web server and launched with URLs sent from Integration
Engine. It does not require the BMC Remedy Mid Tier. This web server does not
have to be installed on the same machine as Integration Engine. If you want Help
to reside on a different machine, run the Help installer on the web server where
Help is to be installed.
NOTE
You can install Online Help on the machine where you have Mid Tier and use its
web server.
IMPORTANT
You can install Help files on either Windows or UNIX systems. To install Help files
on multiple systems, run the installer locally on each individual system.
X To install Help for the Integration Engine on Windows
1 Make sure that:
Integration Engine is installed
The AR System server where the Integration Engine is installed is running
The web server for Help is running
2 Navigate to the AIEHelp folder of your installation DVD or download, then double-
click
setup.exe.
The Welcome window appears.
