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Troubleshooting
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Problem/Concern Causes/Solutions Section to Consult
Remote display has dashes
across windows.
(Continued)
Interference is interrupting the signal from
the receiver.
Line of sight between receiver and remote
display may be obstructed (by such things
as buildings, hills, or dense vegetation).
Receiver is not equipped to send a signal
back to a remote display. To confirm that
your receiver is “remote capable” observe
the back of the receiver. There must be a
large orange arrow for your receiver to be
able to send a signal to the remote display
at the drill.
Telemetry of receiver is not compatible
with telemetry of remote display. Compare
the telemetry information located below the
serial number on the receiver and the
remote display; verify that they match.
If possible, substitute another receiver or
remote display to determine which piece of
equipment is problematic.
“Electrical Interference/
Background Noise Check”
in Signal Interference
Section
Remote Display Section
No pitch, roll, battery and
temperature information.
Interference.
Receiver may be out of range of
transmitter. If possible try another receiver
for comparison or a transmitter with a
stronger signal strength.
Receiver malfunction. If receiver is a Mark
III model, complete the self-test.
“Electrical Interference/
Background Noise Check”
in Signal Interference
Section
“Self-Test for Mark III
Receivers” in Operational
Tests Section
Rolling clock. Interference.
Verify squiggle (“~”) in top left window
flashes at regular intervals. If not, signal
distortion is present. Try another
transmitter to confirm problem.
“Electrical Interference/
Background Noise Check”
in Signal Interference
Section
Can’t get the “+/–” signs to
give a “crisp” flip when
attempting to find the FNLP
or RNLP.
Interference.
Receiver is not being held level and
steady.
As the transmitter’s depth increases, the
locate points may be found on both the left
side and the right side of the drill string.
When this occurs the distance between
these two points is split to find the true
FNLP or RNLP.
“Electrical Interference/
Background Noise Check”
in Signal Interference
Section
Receiver Section
“Splitting of the Front and
Rear Negative Locate
Points” in Locating Section
64 DigiTrak
®
Mark III Operator’s Manual