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Overall WEBES Release Notes
1.6 WEBES Known Issues
Rev. 9/8/06
1–26 Web-Based Enterprise Services Release Notes
To enable verbose information for SMTP notification, you will need to stop and restart both
the SMTP service and the DESTA Director.
Following are the steps to enable SMTP debug information.
1. Run the following commands:
$ define /sys tcpip$smtp_log_level 5
$ define /sys tcpip$smtp_recv_debug 5
$ define /sys tcpip$smtp_recv_trace 1
$ desta msg -log debug
$ desta stop
$ @sys$startup:tcpip$smtp_shutdown
$ @sys$startup:tcpip$smtp_startup
2. Ensure that the following fields are set up as required in the file.
SVCTOOLS_HOME:[SPECIFIC.DESTA.CONFIG]NOTIFYCA.TXT:
SERVER=<SMTP server name, or an MX Lookup entry>
FROM=<sea@dns.domain.com>
TO=<your mail id>
An MX LOOKUP entry is a pointer to a list of SMTP mail servers. Refer to the
OpenVMS documentation for details on MX LOOKUP.
3. Restart the Director
$ desta start
4. Wait for 5 minutes for the Director to switch to automatic analysis mode. Before this
time, no new live events will be processed.
5. Issue the following command which writes a test event to the system ERRLOG.SYS file
for SEA to process. It generates one problem report resulting in one email notification via
SMTP.
$ wsea test
6. Check the Director log file for SMTP entries with TYPE or EDIT/READ or SEARCH.
The entire process may take about 10-15 minutes until the customer receives an email
notification. This is because SMTP is a store-and-forward mechanism and has no time
constraints or expectations on when a particular email will be delivered. The Director log
can be found at:
SVCTOOLS_HOME:[SPECIFIC.WEBES.LOGS]DESTA_DIR.LOG
7. Run the following commands to stop the debug logging for the DESTA Director and
copy the log files.
$ desta msg -log warning
$ desta stop
$ copy desta_dir.log desta_dir_debug_<nodename>.log
$ desta start
8. Run the following commands to stop the SMTP debug logging.
$ deassign /sys tcpip$smtp_log_level
$ deassign /sys tcpip$smtp_recv_debug
$ deassign /sys tcpip$smtp_recv_trace
$ @sys$startup:tcpip$smtp_shutdown
$ @sys$startup:tcpip$smtp_startup