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System Event Analyzer
2.3 SEA Known Issues
Rev. 9/8/06
2–16 Web-Based Enterprise Services Release Notes
If you cannot start the Director at all, at any time, because it does not successfully start within
the time-out period, then issue the following series of commands to disable the SEA/CCAT
services. Start the Director without the commands (which should start within the time-out),
change the Director's time-out value, and then re-enable the SEA/CCAT services.
Note
SEA was formerly CA, and this acronym remains in certain places in the code.
Run the following commands for all platforms.
desta stop
wccproxy stop
wccproxy kill
desta exec "com.compaq.svctools.desta.configuration.ChangeEnrollments"
-unenroll ConfigDefaultsCCAT.txt
Ignore the error messages that result from this command. This typically occurs if
CCAT is not installed.
Now, run the following commands for specific platforms.
OpenVMS:
desta exec "com.compaq.svctools.desta.configuration.ChangeEnrollments"
-unenroll ConfigDefaultsCAOpenVMS.txt
HP-UX:
desta exec com.compaq.svctools.desta.configuration.ChangeEnrollments
-unenroll ConfigDefaultsCADUnix.txt
Windows:
desta exec com.compaq.svctools.desta.configuration.ChangeEnrollments
-unenroll ConfigDefaultsCAWindows.txt
Linux:
desta exec com.compaq.svctools.desta.configuration.ChangeEnrollments
-unenroll ConfigDefaultsCALinux.txt
Ignore the error messages that result from this command. This typically occurs if SEA
is not installed
Then, run the following commands for all platforms.
desta start
desta status
Repeat the command until "The Director is running" is displayed. If it is not displayed
after 10 minutes, contact HP Services for WEBES support.