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Call Processing
Making a Call
12 Strata CTX Attendant Console 09/02
Making a Call
➤ To dial using the Keyboard
➤ Type the number on the numeric keypad, press 5HOHDVH7UDQVIHU (Enter)on the
keyboard.
Note If the console is idle when you dial, the dial pad appears (shown below).
➤ To dial a number from an on-screen dial pad
➤ To redial the last number
➤ To dial a number from Call History
1. Press
'LDO(Insert) key
...or click the
'LDO3DG icon down arrow, the select the
Dial Pad
...or select Call > Dial > Dial Pad. The dial pad appears
(shown right).
2. Enter the number, click
'LDO.
➤ Click the 'LDO icon down arrow, select one of the recently dialed
numbers at the bottom of the menu.
1. Click the
'LDO icon down arrow, select Caller ID List
...or select Call > Dial > Caller ID List. A list of recently received calls displays.
The list shows calling numbers, the time of the calls, and whether each call was
answered or abandoned.
2. Select a number, press
'LDO.