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Call Processing
Call Pickup
Strata CTX Attendant Console 09/02 23
Call Pickup
Call pick up provides a variety of ways for calls ringing at other stations to be picked
up at this location. Some of these options require additional digits to be entered to
select the CO line, a group, or station.
Note You can assign one of the function keys ()~) on your keyboard) as the
&DOO3LFNXS key. See “Feature Keys Tab” on page 41.
➤ To Pick Up a call at the Primary Location
➤ To Pick Up a call at an Alternate location
1. Click the
3LFNXS icon
...or select Console > Call Pickup > Primary.
The Pickup icon defaults to the Primary Pickup option.
2. Click the down arrow to select the Pickup Held/Ringing station.
3. Click
3LFNXS.
1. Click the
3LFN8S icon down-arrow, select Alternate Pickup.
2. From the Call Pickup window, select a category and click the down arrow to
select a line or station to pick up.
3. Click
3LFN8S.