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Call Processing
Call Park
26 Strata CTX Attendant Console 09/02
Call Park
Note You can assign one of the function keys ()~) on your keyboard) as the
3DUN or 3DUN3DJH key. See “Feature Keys Tab” on page 41.
➤ To Park a call
➤ To retrieve a parked call
1. Select a call.
2. Click the
3DUN icon. The call is Auto-parked by the system.
...or to select other park options, click the down arrow next to the icon:
• Auto Park enables the system to select a location to park the call.
• Station Park lets you choose a specific orbit.
• Auto Park Page auto-parks the call and enables you to make a page
announcement.
• Station Park Page enables you to select the call park orbit or station and
enables you to make a page announcement.
• Retrieve enables you to retrieve the last (or highlighted) parked call.
...or select Call > Park, then select a Park option.
1. Right click in the call list view area, then select Park Retrieve
...or select Call > Park Retrieve.
2. In the Call Retrieve dialog box, type or select an orbit or extension number, then
click
5HWULHYH.