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Call Processing
Conference Calls
Strata CTX Attendant Console 09/02 19
➤ To transfer a call to Voice Mail
Conference Calls
Joining and Splitting a Call
➤ To add another destination party to the conference with the Attendant
➤ To split a three-way conference call
1. While connected to a call, enter the extension number to transfer to.
2. Press
(Del) on the keyboard.
3. Press Enter or click OK
...or while connected to a call, select Call > Transfer > Voice Mail Transfer, enter
the destination extension, and press Enter.
...or
1. While connected to a call, click the
icon.
2. Enter the extension number to transfer to.
3. Press Enter or click OK.
➤ With calls on source and destination, press -RLQ6SOLW.
...or select Call > Join/Split. The CTX Attendant creates a three-way conference.
1. While in an conference (“conferenced” shows on-screen), dial the extension to
add, press
5HOHDVH (Enter) or click OK.
2. After the dialed party answers, press
-RLQ6SOLW (End). The CTX Attendant joins
the active call and the consultation call.
...or select Call > Join > Join/Split.
➤ Press -RLQ6SOLW
...or select Call > Join/Split.