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Call Processing
Hold
Strata CTX Attendant Console 09/02 17
Hold
➤ To Hold a call
➤ To retrieve a held call
➤ To put the current call on hold, press +ROG5HWULHYH
...or click on the +ROG icon. You can also select an active call in the call list, then
select Call > Hold.
➤ Highlight call to be retrieved, press +ROG5HWULHYH
...or highlight the call to be retrieved, then double-click on the call in the call list
...or highlight the call to be retrieved, select Call > Hold/Retrieve/Return.
...or click the
+ROG icon again.