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29 APPENDIX A: TECHNICAL SUPPORT
Returning Products
for Repair
Before you send a product directly to 3Com for repair, you must first obtain a
Return Materials Authorization (RMA) number. Products sent to 3Com without
RMA numbers will be returned to the sender unopened, at the sender’s expense.
To obtain an RMA number, call or fax:
Country Telephone Number Fax Number
Asia, Pacific Rim 65 543 6500 65 543 6348
Europe, South Africa, and
Middle East
+ 44 1442 435860 + 44 1442 435718
From the following European countries, you may call the toll-free numbers; select option
2 and then option 2:
Australia
Austria
Belgium
Denmark
Finland
France
Germany
Hong Kong
Hungary
Indonesia
Ireland
Israel
Italy
Malaysia
Netherlands
New Zealand
Norway
P.R. of China
Philippines
Poland
Portugal
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan, R.O.C.
Thailand
U.K.
1800 678 515
0800 297468
0800 71429
800 17309
0800 113153
0800 917959
0130 821502
800 933 486
06800 12813
001 80061 009
1 800 553117
1 800 9453794
800 879489
1800 801777
0800 0227788
0800 446 398
800 11376
10 800 61 00137
1235 61 266 2602
0800 3111206
0800 831416
0800 995014
00798 611 2230
900 983125
020 795482
0800 55 3072
0080 611 261
001 800 611 2000
0800 966197
Latin America 1 408 326 2927 1 408 326 3355
U.S.A. and Canada 1 800 527 8677 1 408 326 7120