3-2
Cisco 800 Series Routers Hardware Installation Guide
78-5373-04
Chapter 3 Troubleshooting
Problems During First Startup
Problems During First Startup
Table 3-1 lists problems that could occur after you turn on the power switch for the first time.
Table 3-1 Problems During First Startup
Symptom Problem Solutions
All LEDs,
including OK
LED, are off.
No power to
router.
Perform the following steps in the following order:
• Make sure that the power switch is ON.
• Make sure that all connections to and from the power
supply are securely connected.
• Make sure that the power outlet has power.
• If the problem continues, the router might have a faulty
power supply. Contact your Cisco reseller.