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Calling For Assistance
For prompt and efficient assistance
when calling, please provide the
following to the Roadside Assistance
Representative:
• Your name, home address, and
home telephone number
• Telephone number of your
location
• Location of the vehicle
• Model, year, color, and license
plate number of the vehicle
• Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the vehicle
• Description of the problem
Towing and Road Service
Exclusions
Specifically excluded from Roadside
Assistance coverage are towing
or services for vehicles operated on
a non-public roadway or highway,
fines, impound towing caused
by a violation of local, Municipal,
State, Provincial, or Federal
law, and mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Roadside Assistance is not part of
or included in the coverage provided
by the New Vehicle Limited
Warranty. Pontiac and General
Motors of Canada Limited reserve
the right to make any changes
or discontinue the Roadside
Assistance program at any time
without notification.
Scheduling Service
Appointments
When your vehicle requires warranty
service, contact your dealer/retailer
and request an appointment.
By scheduling a service appointment
and advising your service consultant
of your transportation needs, your
dealer/retailer can help minimize
your inconvenience.
If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety-related. If it is, please
call your dealership/retailer, let them
know this, and ask for instructions.
If the dealer/retailer requests
you to bring the vehicle for service,
you are urged to do so as early
in the work day as possible to allow
for the same day repair.
12-8 Customer Information
2008 - Pontiac G8 Owner Manual